Track Your Order

Tracking is emailed as soon as your order ships. Carrier scans can take 1–2 business days to appear after the shipping confirmation.

View account orders Track with Shop

What you will need

Use the tracking number from your shipping email with Shop or the carrier website. If you checked out with a customer account, your recent orders may also appear under Account.

Cannot find your tracking email?

Email support@insmia.com with your order number, checkout email, shipping name and ZIP code. Most messages receive a human response within 1–2 business days.

Delivery issue?

If tracking says delivered but the package is missing, check around the delivery location and with household members first, then contact us with the carrier status and order number.